Privacy Policy
Who we are
PROOF Company
23 avenue de montpellier
34680 saint Georges D'orques
France
TEL : 04 67 75 40 77
Our website address is : https://www.monkey-products.com/
Comments
When you leave a comment on our site, the data entered in the comment form, as well as your IP address and your browser's user agent, are collected to help us detect undesirable comments.
An anonymized string created from your e-mail address (also known as a hash) may be sent to the Gravatar service to verify your use of the service. Gravatar's privacy policy is available here: https://automattic.com/privacy/. Once your comment has been validated, your profile photo will be publicly visible alongside your comment.
Media
If you upload images to the site, we advise you to avoid uploading images containing EXIF data of GPS coordinates. People visiting your site may download and extract location data from these images.
Cookies
If you leave a comment on our site, you will be asked to save your name, e-mail address and site in cookies. This is only for your convenience, so that you don't have to enter this information if you leave another comment later. These cookies expire after one year.
If you go to the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to record your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check "Remember me", your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
By modifying or publishing a publication, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the ID of the publication you have just modified. It expires after one day.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded contents if you have a logged-in account on their website.
Use and transmission of your personal data
If you request a password reset, your IP address will be included in the reset e-mail.
Data storage periods
If you leave a comment, the comment and its metadata are retained indefinitely. This makes it possible to automatically recognize and approve subsequent comments, rather than leaving them in the moderation queue.
For accounts that register on our site (where applicable), we also store the personal data indicated in their profile. All accounts can view, modify or delete their personal information at any time (with the exception of their login). Site managers can also view and modify this information.
The rights you have over your data
If you have an account or if you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.
Where your data is sent
Visitor comments can be checked using an automated spam detection service.
We collect information when you place an order in our store.
What we collect and store
During your visit to the site, we track :
- Products you've seen: for example, to display products you've recently viewed
- Location, IP address and browser type: we use them to estimate taxes and shipping costs.
- Delivery address: we'll ask you to enter this to estimate shipping costs before you place your order, and to send the order to you!
We use cookies to track the contents of your shopping cart while you are browsing our site.
When you purchase on our website, we will ask you to provide information including your name, billing address, shipping address, e-mail, telephone number, payment/credit card details and possibly account details such as login and password. This information will be used for:
- Sending information about your account and order
- Respond to requests, including refunds and complaints
- Payment processing and fraud prevention
- Set up your account for our store
- Comply with any legal obligation, such as tax calculation
- Improve our store offers
- Send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, e-mail, and phone number, which will be used to pre-fill the order validation for future orders.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obligated to continue to store it. For example, we store order information for XXX years for tax and accounting purposes. This includes your name, e-mail and billing and shipping addresses.
We also store comments or notices, if you choose to send them.
Who in our team has access to the data
Members of our team have access to the information you provide. For example, store administrators and managers have access to :
- Order information such as what was purchased, when and where it should be sent, and
- Customer information such as your name, e-mail and billing and delivery information.
Our team has access to this information to process orders, process refunds and assist you.
What we share with others
We share data with third parties who help us manage our orders and store services; for example Paypal or Stripe for payments.
Payments
We accept payment by PayPal or Stripe (credit card). When processing payments, certain data will be transmitted, including information required to complete the payment, such as the total amount or billing information.
Please read the PayPal privacy policy and/or Stripe's for more details.
